How can we help you?

      Vitruve Encoder

      Common issues, technical specifications, buttons and screen, connection, and gym usage.

      Vitruve Teams App

      Account, subscription, athletes and teams management, multi-connection, assessments, leaderboards, and more.

      Vitruve Athlete App

      Account, connection, estimating 1RM, exercises, creating a L-V profile, joining and organization, and more.

      Orders and Shipping

      Shipping Countries, delivery times, customs, returns and warranty terms.

      Troubleshooting

      Frequent Asked Questions, reporting hardware and software issues, contacting the support team.

      Contact

      For assistance, please contact our support team through the chat below. We'll respond to you within 24 hours.